The room we had included climate control, a private safe, and multi-channel television.

Amazing overwater bungalows with stunning views. Friendly and helpful staff. Impressive restaurant with delicious food options. Private beach access and pool.

the hotel met standard. it was comfortable place for traveling to playa del carmen, i was glad to stay there.

The vibe here was special! The bungalow suited us: it had climate control, a private safe and multi-channel television. The amazing staff gave us a nice welcome.

karisma made our stay unforgettable. from the warm welcome by the bellman to the smooth check-in process, we felt pampered from the start. our butler went above and beyond, even arranging a romantic bubble bath. the gourmet food and stunning bungalows exceeded all expectations. we will definitely be back!

I loved everything about my stay here. From the moment I arrived, the staff warmly welcomed me and check-in was fast and easy. The restaurant, located right on the water, provided a beautiful and romantic dining experience. The bungalows are incredible, with their own private decks and steps leading down to the shallow water. The hotel facilities were top-notch and the cleanliness was impeccable. The staff went above and beyond to make my stay special, from the butler drawing a hot bubble bath with candles on my last night, to the personalized note congratulating me on my honeymoon. The food was absolutely amazing, with creative and delicious pairings that exceeded my expectations. The location, right on the beach, was perfect for relaxing and enjoying the ocean breeze.

Nothing, all was good.

The rooms were absolutely incredible, with beautiful views and luxurious furnishings. We also appreciated the high-end amenities that were provided, including the tasteful decor and comfortable beds. The location was also fantastic – we were surrounded by nature, yet were just a short walk from restaurants and shops. We also enjoyed being able to take advantage of the all-inclusive dining options, which provided plenty of delicious food and drink.

While the accommodations themselves were top-notch, we did feel that the service could have been more attentive. We had a few instances where our preferences weren't fully accommodated, and we didn't feel that our needs were always prioritized.

This hotel offers exclusive and luxurious amenities that catered to all our needs, including having a personal butler who ensured our every desire was met. The spa and wellness center, sauna, outdoor swimming pool, and Jacuzzi were all exceptional. The private facilities were an added bonus. The restaurant and bar/lounge area served creative and delectable food and drinks with excellent service. The location on the water provided stunning views and beach access, with sun loungers and umbrellas available at all times.

The only minor issue we encountered during our stay at this hotel was a mix-up with our minibar preferences. However, the overall service was exceptional, more than making up for this small oversight.

The bungalows were stunning and luxurious, and we loved having our own private deck with a beautiful view of the water. the food was delicious, especially the 5-6 course meals offered a few nights a week. the quiet atmosphere was perfect for our romantic escape.

Small requests, such as our minibar preferences or filling up the Jacuzzi, were not always fulfilled. the beach and water were murky.

My stay in these overwater bungalows was a unique experience. The view from our private deck was breathtaking, and we loved cooling off in the shallow ocean below our feet. The staff was friendly and offered personalized attention. We enjoyed the five/six course gourmet meals paired with creative combinations. The food quality exceeded our expectations. The room was well designed and the interior had a luxury touch, and despite being on a suspended structure, it was quiet and secure. A great all-inclusive option!

Room service could be slow at times.

I had an incredible experience at this hotel. The bungalows were luxurious and very clean. The hotel facilities were top-notch, and I particularly enjoyed the private decks with direct access to the ocean. Staff were incredibly helpful and friendly, always ensuring that we were comfortable and had everything we needed. The breakfast was delicious, and there were so many options to choose from.

Nothing, no complaints at all.

The property exceeded expectations. Smooth check-in, welcoming staff, outstanding service. Amazing bungalows with ocean views. Excellent food and dining experience.

Nothing I didn't like to be fair.

We had an incredible stay at the overwater bungalows! The food and drinks served directly to our private pool were a luxurious touch. Despite a few small maintenance issues on the beach, it didn't impact our overall experience. The staff was friendly and the restaurant exceeded our expectations with its delicious and creative menu. We highly recommend this unique and exclusive property. we had a fantastic time and will definitely be returning.

The luxurious overwater bungalow was beyond our expectations. The exclusive amenities and service provided were exceptional. The staff was friendly, helpful, and always available whenever we needed assistance. The Spa & wellness centre and the outdoor swimming pool were outstanding. The beach access was easy and we enjoyed the sun loungers and beachfront views.

The only minor issue we noticed was the room service for food and drink taking longer than expected. We had to plan and allow 45 minutes to an hour for food and drink room service.

Welcoming bellman, smooth check-in, excellent butler and room service, amazing food, attentive staff, luxurious accommodations.

Can honestly say there wasn't anything not to like.